Nigerian delegation visits Ghana’s NHIA | 3/3/2023

A seven-member (7) delegation from Enugu State Agency for Universal Health Coverage (UHC) in Nigeria has paid a three (3) day working visit to the National Health Insurance Authority (NHIA) Head Office in Accra, beginning March 02, 2023.

The purpose of the visit is to familiarize themselves with Ghana’s healthcare financing strategy and track progress made in the expansion of electronic claims payment adopted by the National Health Insurance Scheme (NHIS).

The visit also offered the delegation the opportunity to tap into Ghana’s 20 year long experience of implementation of the NHIS, which is providing financial risk protection against the cost of healthcare services to members of the Scheme.

The team was led by the Enugu State Agency for Universal Health Coverage (UHC), Chief Executive Officer, Dr. Edith Okolo.Other members of the delegation comprised the West Africa Health Organization (WHO) Liaison, Mercy Aburan, and heads of departments at the Enugu State Agency for UHC. 

 The NHIA Director in charge of ‘Special ‘Projects and Innovations’ Mr. Raphael Segkpeb who chaired the meeting thanked the delegation for the visit and assured them of an insightful and successful study tour of Ghana’s NHIS.

The NHIA Deputy Director, Research, Policy, Monitoring & Evaluation, Mr. Collins Akuamoah Danso gave an overview of the NHIS; its inception, challenges, administrative and managerial structures, key reforms and various innovations such as the Mobile Renewal Service short code *929# and the latest digital innovation known as the MyNHIS App. 

 Mr. Akuamoah stated that, “The Authority is always willing to welcome other countries especially those within the sub-region with the expectation that as we share the NHIS experiences with others so they will not repeat the same mistakes made in the past.”  

From the NHIA Corporate Affairs (CAF) Directorate, a crew led by a Senior Manager, Afua Birago Marfo took the delegation to the Claims Processing Center (CPC) at Dzorwulu in Accra. Deputy Director of Claims at the CPC, Baba Zankawah educated the delegation on electronic Claims generation, submission, vetting and payments.  

 The Nigerian delegation study tour to Ghana’s Health National Health Insurance Scheme (NHIS) was sponsored by the World Health Organization (WHO). 

 Source: Hamdiya Amadu Yakubu