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The National Health Insurance Authority (NHIA) has advanced
its nationwide efforts to prepare staff for the implementation of key
transformational reforms, with a successful Trainer-of-Trainers Sensitization
Workshop held for personnel from the Volta and Oti Regions.
As part of the Authority’s commitment to strengthening
service delivery and ensuring seamless adoption of new operational systems, the
Deputy Director for MIS, Mr. Joe Annor Darkwah , and the Acting Deputy Director
for Branding and Marketing, Joyce Angela Asiedu, Esq., led the
capacity-building session. They provided detailed briefings on the core
elements of the reforms, particularly the digital platforms that will anchor
the NHIA’s next phase of modernization.
During the workshop, staff received comprehensive
orientation on major innovations being introduced by the Authority, including
the E-Pharmacy platform, the Biometric Membership Authentication System (BMAS),
and the cashless registration process. These interventions are designed to
enhance efficiency, deepen transparency, and improve the overall experience of
NHIS members across the country.
Participants were further updated on government’s renewed
commitment to strengthening the Scheme following the uncapping of the National
Health Insurance Fund (NHIF). This policy has injected substantial additional
resources into healthcare financing, enabling the Authority to fast-track
critical reforms and strengthen operational capacity nationwide.
The sensitization workshop afforded staff the opportunity to
build practical understanding, ask questions, and position themselves to
effectively train district and regional teams within the Volta and Oti Regions.
This exercise forms part of the NHIA’s comprehensive
nationwide strategy to ensure consistency, readiness, and efficiency in the
rollout of its transformational reforms across all sixteen regions of Ghana.
Source:Angela Joyce Asiedu ESQ.
Photo Credit: Isaac M. Hagan
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