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The National Health Insurance Authority (NHIA),
Deputy Chief Executive for Operations, Louisa Atta-Agyemang (Mrs.) on July
18, 2024, addressed Tier 3 credentialed primary healthcare providers,
comprising CHPS Compounds, Health Centers and Maternity Homes.
She was the Guest Speaker at the 10th edition
of the World Bank in partnership with the NHIA sponsored ongoing nationwide
trainer of trainers program held in the Eastern Regional capital, Koforidua,
where the participants acquired in-depth knowledge of the Android version
of the Claim IT system of electronic Claims management.
The system seeks to empower them to
become more efficient in Claims management and increase efficiency in Ghana's
healthcare delivery through the NHIS.
Louisa Atta-Agyemang (Mrs.) in her key
note speech highlighted the program’s importance and encouraged the
participants to fully subscribe to the platform.
According to her, the system has so far
helped in improving the speed and accuracy of Claims processing and reducing
the administrative burden on healthcare providers.
She reaffirmed the NHIA Executive
Management's commitment to boosting the confidence of NHIS members, reiterating
the desire to combat illegal charges (extortions) by some credentialed
healthcare providers and thereby implored them to focus on delivering quality
healthcare.
Among other dignitaries, the NHIA Ag.
Director of Claims, Dr. Abigail Nyarko Codjoe Derkyi Kwarteng, Ag. Director
Membership and Regional Operations, Mr. Oti Frempong, and the project team
lead, Dr. Gustav Cruickshank briefly addressed the participants.
The NHIA Director, Financial Accounting,
Dr. Gustav Cruickshank, is the team lead of the ongoing nationwide trainer of trainers program.
In the broadest view, the trainer of
trainers exercise is to be replicated across Ghana's 16 administrative regions.
World Bank Funding
The World Bank Group has offered
Twenty-Seven Million, Seven Hundred Thousand United States Dollars ($27.7 M) to
the NHIA, to increase the NHIS annual active membership, and as well facilitate
Claims processing and payments for credentialed service providers, maximum
within 90 (ninety) days. The World Bank sponsorship is in line with
the global agenda of attaining Universal Health Coverage (UHC) by the year
2030.
In
a related development, Louisa Atta-Agyemang (Mrs.) touched base with staff of
the New Juaben North and New Juaben South NHIS District Offices.
She engaged the
frontline staff in a friendly manner and asked them to increase the NHIS active
membership, while Executive Management take steps to fix their operational
challenges.
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