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The Management
Information Systems (MIS) Directorate of the National Health Insurance
Authority (NHIA) has launched a two-day training programme for credentialed
healthcare providers, starting December 22, 2025, in Accra.
The training is aimed
at equipping NHIA-credentialed providers with practical skills and hands-on
experience in using the newly introduced biometric authentication system. The
initiative is designed to enhance understanding, efficiency, and accurate utilization
of the system across healthcare facilities.
The training,
supervised by the Director of MIS, Mr. Vitus Kaleo-Bioh, brought together
representatives from credentialed health facilities nationwide. Participants
were guided through the system to ensure smooth navigation and effective
operation.
Speaking at the event,
Mr. Kaleo-Bioh highlighted that the biometric authentication system is part of
NHIA’s broader vision to improve service delivery, strengthen verification
processes, and promote transparency within the National Health Insurance Scheme.
Deputy Director of
MIS, Mr. Orison Afflu, provided an overview of the system’s objectives and
benefits, followed by a practical session led by NHIA’s technical partner,
Magin’s Company, which offered step-by-step demonstrations for hands-on
learning.
Participants were
encouraged to provide feedback and make submissions, which NHIA welcomed.
The
Authority urged healthcare providers to take ownership of the system and fully
integrate it into daily operations for maximum impact.
This training
underscores NHIA’s commitment to leveraging technology to improve healthcare
delivery. By empowering providers with practical skills and knowledge, NHIA is
strengthening efficiency, accountability, and the quality of healthcare
services for citizens nationwide.
Source: Priscilla
Adoma Ayeh
Photo Credit:
Sylvester Pappoe
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