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National Health Insurance Scheme


NHIA issues guidelines on Coronavirus prevention|3/17/2020

 Executive management of the National Health Insurance Authority (NHIA) is strictly implementing government’s directives aimed at curtailing the Coronavirus pandemic.


The Authority is putting in place stopgap arrangements at the District, Regional and Head Offices to ensure the safety of all staff, NHIS members and the general public.In that regard, District and Regional offices are to use hand-held thermometer guns to take the temperature of all staff and visitors at the main entrance.

A statement from the Chief Executive of NHIA, Dr. Lydia Dsane-Selby,  directs that all persons with temperatures recording above 38°C   should not be allowed to enter the premises or offices but should be isolated and attended to by designated officer(s).


The District and Regional offices are also to provide hand washing soap with water, alcohol based hand sanitizers and paper tissues at the entrance of the offices for use by staff and visitors.Furthermore, designated officer(s) at the District and Regional offices will administer the COVID-19 screening tool and, if indicated, will contact the relevant authorities.


 It is expected that Staff who have returned from a COVID-19 Country or contacted infected person(s) would mandatorily undergo self-quarantine for 14 days and provide proof of travel and/or contact with the infected person(s).Also, Staff are encouraged to practice good respiratory hygiene by covering nose and mouth when sneezing and coughing as well as washing hands with soap.


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