Welcome to our site!


National Health Insurance Scheme


Nana Addo extols NHIS Mobile Renewal Service impact|2/21/2020

  President Nana Addo Dankwa Akuffo Addo has once again expressed satisfaction over the impact of the National Health Insurance Scheme (NHIS) Mobile Renewal Service.


In his fourth State of the Nation Address (SONA) to Parliament, the Ghanaian Leader stated, "Mr. Speaker, I remember last year, I urged Ghanaians to renew their NHIS membership by dialing *929# on any mobile phone network. I am glad it has had an impact, as five million people renewed their NHIS membership through the mobile renewal service platform in 2019."

"The National Health Insurance Scheme is operating more adequately, and is enjoying the confidence of the increasing numbers of its users, with the number of active members up from 10.6 million in 2016 to 12.3 million at the end of 2019.”

 The President continued saying, "Mr Speaker, the general health of the people is an important ingredient in making rapid development. Sixty-five thousand (65,000) new healthcare personnel, from 2017 to date, have been recruited." 

NHIS is now sustainable-Vice President, BawumiaIn a similar fashion, Vice President, Alhaji Dr. Mahamudu Bawumia at a Town Hall and Results Fair in Kumasi, reiterated government’s vision to transform the NHIS to providing affordable and sustainable access to health to all Ghanaians.According to him, the NHIS had been sustainable and reassured that government would do all within its power to ensure that the Scheme succeeds. "We have transformed the NHIA, made it more sustainable, From Cash and Carry System to a more sustainable system.” 


"We have paid arrears accrued by the previous government and introduced mobile renewal which has come to reduce the backlog at the district offices and made renewal of the card easier." Mobile Renewal Service The multiple awards winning Mobile Renewal Service was introduced on December 19, 2018, in line with government’s digitization drive to make the NHIS more accessible to its members and also improve upon the Scheme’s financial management. It marked the turning point of the total digitalization of the system of enrolment of new NHIS clients, renewal of membership, submission, processing and payment of claims to support efforts of the government towards universal health coverage of the country.


The innovation which without doubt saved compatriots time and resources, by its very nature, has substantially cut down the operational cost of the Authority.ImpactThe spectacular increase in active membership has been possible as a result of the introduction of the NHIS Mobile Renewal Service platform, a fully homegrown game-changer innovation.


There are no more long queues at the NHIS district offices thereby creating enough space for staff there to attend to pregnant and indigent members and also promote the Scheme in the communities.  The Scheme has become more attractive to the extent that members who left are returning thus increasing the number of persons being covered in line with Universal Health Coverage (UHC) vision of the government.


The Mobile Membership Renewal Service puts a check on providers by reducing the chances of false claims generation through the option available to members to confirm or deny attendance after every facility visit requiring the use of the NHIS cards.


Source: Benedict Owusu/Abdul Karim Naatogmah  

Add your comment
© NHIS. All Rights Reserved.